Frequently Asked Question!

  • Q: What types of accounts do you offer?
    A: We offer various types of accounts, including resource accounts, reroll accounts, and more in the future. For details, please visit the product pages.

  • Q: Are these accounts safe?
    A: Yes, all accounts are thoroughly verified to ensure safety and reliability.

  • Q: Can I customize the account content?
    A: Some accounts support customization options. Please contact us before purchasing to confirm.

  • Q: How do I place an order?
    A: For resource account: Simply select the desired account on the product page, add it to your cart, and complete the payment. For reroll account: view the description on the product page.
  • Q: Can I modify or cancel my order?
    A: Once an order is submitted, it cannot be modified or canceled. Please double-check your order details before payment.
  • Q: How can I check the status of my order?
    A: Log in to your account and visit the “Order History” page to view your order status.
  • Q: How will the account information be delivered?
    A: The account information will be sent to the email address you provided.

  • Q: What should I do if I don’t receive the account information?
    A: Please check your spam folder. If you still can’t find it, contact our support team.

  • Q: What payment methods do you accept?
    A: We accept various payment methods, including credit cards, Google Pay, and Apple Pay. Please contact us if you need more payment methods.

  • Q: How soon will I receive the account information after payment?
    A: You will typically receive the account information within maxium 24 hours after successful payment. (You will most likely receive the information instantly!)

  • Q: What should I do if my payment fails?
    A: Please check if your payment information is correct or contact your bank. If the issue persists, please contact us.

    • Q: What should I do if there’s an issue with the account?
      A: If you encounter any issues while using the account, please contact our support team immediately, and we will resolve it as soon as possible.

    • Q: Do you offer refunds?
      A: Due to the nature of the accounts, we generally do not offer refunds. For more details, please refer to our refund policy.

    • Q: How can I contact customer support?
      A: You can reach us via email at support@accountrealm.com, discord, or through our live chat.

  • Q: How do I log in to the account I purchased?
    A: You will receive an email with login instructions. Follow the steps provided to access your account.

  • Q: Is there an expiration date for the accounts?
    A: All accounts are permanent and all yours!

  • Q: Can I share the account with others?
    A: We do not recommend sharing accounts, as this may lead to account suspension.

  • Q: Can I purchase accounts in bulk?
    A: Yes, we support bulk purchases. Please contact us for more information.
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  • Q: Do you offer any promotions?
    A: We regularly run promotions. Stay updated by visiting our website or subscribing to our newsletter.

Send us a message if you have any other question!

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